Developing a scalable and flexible e-commerce platform

Project Overview

Industry:

Healthcare

E-Commerce

Timeline:

2020 - Present

Website:

Invigor Medical

Invigor Medical, a leading e-store in the US, specializes in selling a variety of health-related products, including anti-aging and sexual health pills, as well as supplements for weight management and an active lifestyle. Initially launched with a basic setup using WordPress and WooCommerce, Invigor Medical faced limitations in scalability and functionality that hindered their expansion plans.

Seeking to enhance their digital infrastructure and customer experience, Invigor Medical partnered with our team to overcome these barriers by integrating advanced technologies and developing new functionalities.

Technology Stack

Back-End

Redis

NestJs

MySQL

Typeform

Bull

JWT

Swagger

Jenkins

Front-End

Next.js

Tailwind

Next Auth

SWR

What Our Client Says

Jonathan Colson, Co-founder at Invigor Medical

I've been thoroughly impressed with the collaboration that the TWS team has demonstrated throughout our partnership. From the outset, they have acted as an integral part of our team, seamlessly merging with our internal processes.
TWS's attention to detail and openness to iterative feedback have been crucial in enhancing our e-commerce platform's capabilities, particularly through the integration of Zoho CRM and the development of a custom order management system. Their work has not only improved our operational efficiency but has also expanded our potential for future growth and customization. TWS is indeed a valuable long-term partner for Invigor Medical.

Color Palette

Text & Icons

30303E

2E50A3

A2ABBC

D8DBE0

EBEEF1

Brand Colors

E9EDFD

AEC1FF

4360FD

212EC5

002E6A

What We Did

To elevate Invigor Medical's digital presence and operational efficiency, various technical enhancements were made:

Custom Order and Management System

A new system is being developed to replace WooCommerce, featuring an admin area designed for increased functionality and efficiency.

Customizable Subscriptions

A flexible subscription model is being developed, which will allow users greater control over managing their orders

Enhanced User Space

Our team created a dedicated area where users can track orders, communicate with healthcare providers, manage subscriptions, and process refunds.

Zoho CRM Integration

Our team integrated Zoho CRM to streamline operations and enhance customer relationship management.

Network Integration

Seamless connections with a broad network of doctors and pharmacies across the United States were established to ensure efficient service delivery.

Payment System Upgrades

Payment solutions such as Stripe and Auth.net were integrated to offer more flexible and secure payment options.

Project Outcomes

Improved Subscription Management

We introduced a more regulated subscription management plan, which enhanced the user experience by allowing customers to pause or cancel subscriptions easily.

Customization Capabilities

We achieved significant customization options, facilitating ongoing growth and adaptation to market needs.

Enhanced Order Processing

Achieved a 50% faster order processing time, significantly improving operational efficiency.

New Communication Channels

Developed a new message center for direct communication between patients and healthcare providers.

Flexible Payment Options

Added new payment methods, increasing transaction flexibility for customers.

Takeaways and Results

The customization of Invigor Medical’s e-commerce platform successfully met the client's specific requirements, providing a tailored solution that enhances their business operations. The system not only addresses the immediate needs of the company but also positions the platform for easy scaling to accommodate future growth. The reliability and effectiveness of the solution have set a new benchmark in the healthcare product industry, proving that customized approaches can greatly surpass the capabilities of traditional e-commerce systems.

Project Scale and Team Composition

The project began with a core team of two full-stack developers, one QA specialist, and a project manager. As the project expanded, a DevOps engineer was added to the team, enhancing our development capabilities. Moving forward, we are focusing on significant updates to the patient’s dashboard and a comprehensive rebuild of the admin panel. These enhancements are planned to further streamline operations and improve user experience, ensuring Invigor Medical continues to lead in healthcare e-commerce innovation

Tailored Solutions for Scalable Growth

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Oleksii Grinko

CTO

Oleksandr Rafalskyi

CEO